Client Portal • How to use
Payment Help
Use your secure Fresha account to manage saved payment details.
Complete official membership or payment changes in your Fresha account and check its confirmation. To ask Vari for help, open Ask Coach Vari, send “Hello”, then describe the help you need. A chat request alone does not complete an account change.
Open your account
Open the official Fresha account area for saved payment methods or wallet details.
Update securely
Enter or change payment details only inside the secure Fresha account flow. Do not send card numbers, passwords, or verification codes in chat.
Confirm the right method
Check which method applies to your recurring membership. Contact Jack if you are unsure whether the update applies to upcoming payments.
Try saying
“Can you help me find where to update my saved payment method in Fresha?”
Updating a saved card may not update every recurring payment arrangement. Confirm the method used for your membership.
Payment HelpBack to Client Portal